Frank S, the service manager, is great! He is knowledgeable & skilled, able to explain all recommendations without coming across as condescending. Friendly, helpful & quick service provided. Repairs performed correctly & done same day! Thanks team!

I have been taking my vehicles to James Madison Shell for many years. The service has always been good and priced fairly. The staff are very friendly and I think they do a good job taking care of their customers.

Over the last month, James Madison Shell has completed two major repairs on our vehicles, and the experience has been excellent from start to finish. Alex and his team did a great job navigating limited parts availability, finding cost savings, and keeping us updated every step of the way. They are professional, dependable, and clearly take pride in their work. Thanks to their efforts, both of our vehicles are in the best shape theyve been in for years, and we look forward to enjoying them for many more to come.

Quick and efficient service. I went there without an appointment and they gladly accommodated my service request for a headlight bulb replacement.

great service

Thank you for your professionalism and willingness to answer all my questions.

Always friendly and helpful service, I come James Madison she’ll to more than twenty years .

Came for picking up my car due to had the emissions done here . Just came in the store and wait the manager who I met earlier . This is my first time here so I don’t know where to pay . when the manager came back he started argue with me and the guy who standing in the front desk . I don’t know what is going on with them it looks like they didn’t get along very well with each other. They are so unprofessional I just wanna pick up my car dude ,the only thing you need to tell me is where to pay . I don’t really care how your store works !!!do not blame on your customers who come here first .

Great service from Frank and the mechanics here. Did a large number of brake repairs and tire replacement on one of our vehicles to keep it roadworthy and get many more years out of the vehicle.