I have always felt in very professional and capable hands at Chahel. I trust the work they do and have never felt taken advantage of. The charges have always been eminently reasonable. When a faulty part ruined my engine earlier this year, they put in a new one without argument and free of charge. For that they have my undying gratitude. And my 2011 Subaru has a new lease on life! I won't take my car anywhere else.

Helpful seller..

Frank S, the service manager, is great! He is knowledgeable & skilled, able to explain all recommendations without coming across as condescending. Friendly, helpful & quick service provided. Repairs performed correctly & done same day! Thanks team!

I have been taking my vehicles to James Madison Shell for many years. The service has always been good and priced fairly. The staff are very friendly and I think they do a good job taking care of their customers.

Over the last month, James Madison Shell has completed two major repairs on our vehicles, and the experience has been excellent from start to finish. Alex and his team did a great job navigating limited parts availability, finding cost savings, and keeping us updated every step of the way. They are professional, dependable, and clearly take pride in their work. Thanks to their efforts, both of our vehicles are in the best shape theyve been in for years, and we look forward to enjoying them for many more to come.

Quick and efficient service. I went there without an appointment and they gladly accommodated my service request for a headlight bulb replacement.

great service

Thank you for your professionalism and willingness to answer all my questions.

Always friendly and helpful service, I come James Madison she’ll to more than twenty years .