My family has been taking our cars here for several years, and will continue to until we find any reason not to. The folks here are kind, expedient, courteous, and upstanding of their work. While it may be more expensive than "that guy down the street", the price is justified by the honesty and quality of their work. I recently had a brake issue and, upon it reoccurring shortly after the service, they looked over their work and fixed the issue at no additional charge. To me, this shows that the folks at James Madison Shell are proud of their work and are willing to fix any mistake, which is all I can ask for from a place I bring my vehicle.