Great service
They're nice and they're fast. What more can you ask for?
I love them! They are wonderful, friendly and know what they are doing!
Excellent service. Knowledgeable mechanics. Always pleasant interactions.
I have brought my car here multiple times. Unfortunately, I did have a lot wrong with it, but the technicians and the management is by far some of the best I've had when it comes to car repairs and an honest and thorough review of my car. Frank was exceptional to work with. There was quite a bit that had to be done with my car, but they got it all done in less than two days. 10 out of 10 recommend and will be sending my friends and family here for all their auto repairs and maintenance.
I have always felt in very professional and capable hands at Chahel. I trust the work they do and have never felt taken advantage of. The charges have always been eminently reasonable. When a faulty part ruined my engine earlier this year, they put in a new one without argument and free of charge. For that they have my undying gratitude. And my 2011 Subaru has a new lease on life! I won't take my car anywhere else.
Frank S, the service manager, is great! He is knowledgeable & skilled, able to explain all recommendations without coming across as condescending. Friendly, helpful & quick service provided. Repairs performed correctly & done same day! Thanks team!
Hi Chris. Thank you for your review. It sounds like your experience was less than stellar. If you'd be willing to share more, please email me at [email protected]. We're always trying to improve and if there's anything I can do to make your experience better after-the-fact I'll do my best!
I have been taking my vehicles to James Madison Shell for many years. The service has always been good and priced fairly. The staff are very friendly and I think they do a good job taking care of their customers.