The service was great as usual. The only surprise was the fact that a battery had gone up $100 in just over four months.

I am always completely satisfied with the work performed on my vehicles. Bill has very much knowledge of vehicles and directs me and/or recommends with honesty on what I should do with the issues on my vehicles. Bill and his staff are always polite, friendly and professional. I am a delighted customer and will definitely keep going back for service and advice. Highly recommended. Take care.

Good work, sound advice, reasonable price.

Had a horrible experience with Inspection. Our inspection resulted in a reject. We got the fix and went to James Madison Shell 4 times and every time before 6 pm but the Inspector (Inmar Barco Florian) would say he cannot take us in as he has got to go home. I reached at 5:08 pm one day, 5:30ish another day. Inmar made comments like why do you come around 5pm. Why don't to talk to your boss at work and leave early to reach early. The inspection closes at 6pm. On 4th attempt the person on front desk had to talk to Inmar to take us in as Inmar had asked us to go back. Never going back to James Madison Shell. The photo below was taken the day I had reached at 5:15ish and after Inmar refused to provide service, I had a conversation and came back empty handed to my car around 5:50ish pm.

I have always received great service. They dont overcharge you. I used to pay double for car service in Tysons Corner.

John and his team did a great job fixing a number of issues with my car in the past few month. He will give you a precise diagnosis and wont push for unnecessary work. In one instance, he was handed a faulty part (radiator) from his supplier. It unfortunately created a leak a week later, but he promptly got a new replacement part from his supplier and did not charge me extra labor to fix it again. That was much appreciated! I would definitely use their services again in the future, and I recommend you do too.

John will give you an accurate diagnosis of your car problem(s), along with a fair price to fix it. The job was done correctly and in a timely manner. I strongly recommend them.

Outstanding service, as always. Quality work. 'Loaner Car' is always available and is a great help.

Always pleased with the work done by these mechanics.

The job was done very fast. It took less time than I thought it would.