Highly recommend this shop. The technicians are fair with their assessments and if there's anything that comes up with a checkup they don't make you feel like you have to fix anything right then and there but rather to keep it in mind. They always have a fresh pot of coffee in the waiting area and the staff is super friendly.

Extremely fast at tire changes

I highly recommend going on here for your inspection. I was in and out in 15 mins. Friendly staff and clean.

Great service..friendly customer service

Great service, nice people who remember you when you come back!

I've been coming to Shell James Madison for years now for maintenance and inspection. And every visit had always been phenomenal. The facility is very clean and their Auto Technicians are very knowledgeable about what they do, very professional. Excellent customer service. Very convenient location. Keep it up James Madison Team.

Ive been taking our cars (96 Mustang, 03 Murano, 06 Prius, 14 Odyssey) to James Madison Shell since 2007. I keep coming back! Mostly I've just gotten regular maintenance (oil changes, tire rotations, safety/emissions inspections, brake pads, etc) but they have also handled a few more significant repairs (e.g, replaced an axle). I've been very satisfied with the quality and value of their work!

Always a good experience. They provide loaners for longer service. Lee was great!

I was here for both VA inspections. Service was fast and the staff was very helpful. Will definitely come back again!

Great service, fast and friendly staff. My family takes our cars here for everything.