Excellent timely service

Friendly staff. Excellent service. Called to keep me informed. Very pleased with the experience.

Thanks for the fast help.

Excellent service from all! 😊👍

Excellent customer service. Oil change and state inspection done on time

Trustworthy, reliable, fast and reasonably priced service.

💯 recommend Hassim and Chahel Automotive here at James Madison Shell. My car broke down tonight. I happened to pull over there when the warning lights came on and when I turned off the car, it would not restart. Hassim asked if I needed help. He helped me add engine oil, checked the transmission fluid, tried charging my battery. He even called Advanced Autoparts to arrange for me to go there for a new battery, but then we realized the charge wasn’t holding, so instead of doing that, I was able to leave my car there to be serviced. AND he provided a loaner car. I was so grateful Hassim and Chahel Automotive were right there when I needed them and that I wasn’t on the side of the road instead. I was safely back home within a reasonable amount of time. Hassim was helpful, calm, and friendly. Breaking down is no fun, but he made the experience much less frustrating. Thank you so very much. 💯 recommend.

Great service for a reasonable price. The people are reliable and friendly.

I always have great service and completely trust everyone there. They go out of their way to accommodate and you just don’t see that much anywhere.

Knowledgeable tech manager and technicians and very polite staff! Good coupons and would like the company to continue.