If you go to this shop for service or State Inspection,hang on to your wallet with both hands.I recently went there for an inspection and was told all of the car's fluids were very dirty and needed to be flushed and replaced at a cost of $715.Don't ask me why it was even necessary for them to inspect the power steering fluid,the transmission fluid,the coolant system fluid, and the brake fluid as part of a routine safety inspection.In any case I had the good sense to take the car elsewhere for a second opinion,and was told that the power steering ,transmission, and coolant fluids were "like new".only the brake fluid was a bit dirty android that had been flushed and changed last year.Buyer beware.
Hi Bruce. We appreciate your feedback and value critiques just as much as compliments. I am the owner of James Madison Shell and I sincerely apologize that you had anything less than a stellar experience. We have been in business since 1988 and truly pride ourselves on being an honest, fair, and professional auto repair business. I completely understand that you are now left with a very sour taste in your mouth regarding your experience, but if you are willing I would love to speak with you about the matter and learn a bit more. I can be reached at [email protected] I can give you my cell phone # and we can speak on the phone rather than through emails, which are rather impersonal. Again, I apologize for your experience.
- James Madison Shell